Before your order is shipped, Zapaka has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

Usually the order needs 5 - 7 business days preparing, and extra 5 - 7 business days ship it of your choose expedited shipping, while standard shipping needs 7 - 14 business days.

Items in "In stock" page, we can ship out from our warehouse within 48h. Besides, we generally use USPS, DHL, CNE ship customer package. Once your order is completed, we will arrange for shipment immediately and send you a confirmation email including the tracking number. If you don't receive the confirmation email till the estimated shipping date, please contact us.

We ship worldwide and free shipping on orders Over 60CAD(exclude expedited shipping) in Canada. Each of our items undergo several inspections before being shipped to ensure our consistent premium quality.

To offer you the best online shopping experience, Zapaka guarantees a 7-day exchange or refund, we will issue a full refund including freight for any damaged, defective, or mis-shipped items. For more information, you can click our shipping & return policy.

Zapaka is dedicated to providing you with the best possible experience as our customer by providing you the first-class service.

Please kindly refer to our Size Chart to choose the correct size.

•If your measurements align with our size chart, I suggest you choose standard size.

•If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

•If you are not sure which size you can choose, please contact us and send us your bust, waist, hips and your bare height, then we will help you confirm which size fits you perfectly.